If you are not completely satisfied with your online purchase please notify us first within 7 days of receiving your delivery, by email at firstname.lastname@example.org
We will exchange, or alternatively refund or issue a credit note for the purchase price excluding the original shipping cost.
If you exchange the same item for a different size it will be shipped free of charge. However, if you wish to exchange the item for an alternative style, you will need to return it and purchase the new item separately.
Items must be returned to us in their original condition (unworn and unused with swing tags and packaging attached) within 14 days of delivery, with the completed ‘Returns Note’ included with your delivery.
Online purchases can only be refunded to the original credit/debit card used and cannot be refunded at any of our retail outlets.
We are unable to refund or exchange certain items including socks and fragrances.
Please send returns to: